Warranty Information
Peace of mind with comprehensive coverage.
Wellis Hot Tub Warranty
Every new Wellis spa purchased through Paradise Patio Solutions is backed by a comprehensive manufacturer's limited warranty, giving you confidence long after your purchase.
| Component | PeakLife | CityLife |
|---|---|---|
| WPS™ Frame | Lifetime | Lifetime |
| Shell Structure | 7 Years | 5 Years |
| Shell Surface | 5 Years | 3 Years |
| Cabinet | 5 Years | 3 Years |
| Plumbing | 5 Years | 3 Years |
| Pumps, Control Pack & Heater | 5 Years | 3 Years |
| Standard Components | 5 Years | 3 Years |
| Heat Pump / WIS | 2 Years | 2 Years |
| Thermo Cover | 1 Year | 1 Year |
| Ozone System | 1 Year | 1 Year |
| Audio System | 1 Year | 1 Year |
| LED Lighting | 1 Year | 1 Year |
Warranty Support
When you purchase your spa from Paradise Patio Solutions, we're here to help throughout the warranty process.
If a warranty concern arises, simply contact our team and we'll help determine the issue, coordinate with Wellis when necessary, and guide you through the next steps.
Our goal is to make warranty service as smooth and stress-free as possible.
Important Information
- Warranty applies to the original residential purchaser.
- Coverage begins on the date of delivery (subject to manufacturer terms).
- Proper installation, water chemistry, and routine maintenance are required to maintain warranty coverage.
- Commercial installations and damage caused by misuse, improper installation, freezing, or unauthorized modifications are not covered.
Complete Warranty Terms
For complete warranty details, exclusions, limitations, and legal information, please refer to the official Wellis Limited Warranty provided with your spa or contact Paradise Patio Solutions.
Need Warranty Service?
If you experience an issue with your hot tub, our service team is here to help process your claim and get your spa back in perfect working order.
Request Service